About The Privacy Policy
At Rive Tech Solutions, your privacy is our utmost priority. We understand the importance of protecting your personal information and treat it with the highest level of care. While we do collect data from our customers, it is solely for the purpose of enhancing our services. We want to assure you that we DO NOT sell or lease any personal information provided to us online.
This policy outlines how we collect, use, and protect your personal information, as well as your choices regarding that information.
Personal Information Collected
The information we collect includes your name, email address, mailing address, and phone number. This data is provided by you when placing an order or saving information on our site. We may also use email addresses or mailing addresses collected through our Contact Us form to respond to inquiries or comments.
Additionally, we maintain records of items that have previously interested you, as well as your online purchases.
Your privacy is important to us. When collecting phone numbers, we ensure that our submission form includes a clear link to this Privacy Policy, which details how your information is used and your rights to opt-out. We guarantee that your mobile phone information will never be shared or sold to third parties for marketing purposes.
Use of Collected Data
We utilize the data collected to improve our services and process your orders. This includes sending order confirmations and contacting you via email, phone, or postal mail if we have questions about your order.
As a valued customer, you may also receive updates about our website and services, including newsletters and promotional offers. We may analyze your interests and purchases to enhance our website design and improve your shopping experience.
Newsletter Opt-out
If you wish to unsubscribe from our newsletters and promotional communications, you can do so by following the instructions included in each message or by contacting us at +1 (737) 377 2611.
Social Media Features and Widgets
Our website may include social media features such as the Facebook Like button, as well as widgets like the Share button. These features may collect your IP address and the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policies of the companies providing them.
Third-Party Sharing
We do not disclose personal information to third parties except as required by law or with your consent. We use credit card processing companies solely to bill you for services, and these companies do not retain, share, or use your personal information for any other purposes.
We also use third-party services like ZopimChat for live customer support, and they are authorized to use your data only as necessary to provide those services.
Security of Personal Information
Your personal information is secure, thanks to Secure Sockets Layer (SSL) encryption technology that protects your data during transmission. We adhere to industry standards to safeguard your information both during transmission and after receipt. However, no method of transmission over the Internet is completely secure, so while we strive to protect your information, we cannot guarantee its absolute security.
If you have any questions regarding the security of our website, please email us at info@rivetechsolutions.com.
Access to Registered Accounts
Customers can access their registered accounts by signing in on our homepage. Once logged in, you can view your past records and update your information in the “My Account” section.
Changing or Deleting Accounts
To request account cancellation or the deletion of your personal information, please email us. This request may prevent you from receiving any correspondence related to orders placed on our site.
We will retain your information as long as your account is active or as necessary to provide services. Please contact us if you wish to delete your account or stop using your data for services. We will retain and use your data as required to comply with legal obligations and resolve disputes.
Cookies and Their Use
Cookies are alphanumeric identifiers transferred to your computer’s hard drive through your web browser, allowing us to recognize your browser and remember items in your shopping cart. Most browsers have settings to manage cookie preferences. We recommend allowing cookies to enjoy the full features of our site.
We may also monitor your IP address to diagnose server issues and manage our website. This information helps us gather demographic data and analyze site usage. However, IP address information is not linked to personally identifiable information.
Clear Gifs (Web Beacons)
We use clear gifs (also known as web beacons) to help us manage content on our site and track user activity. These are small graphics that help us understand what content is effective, but they do not link to personally identifiable information.
Testimonials
With your permission, we may publish your testimonial along with your name. If you wish to have your testimonial removed, please contact us.
Links to Other Websites
Our site may contain links to other websites with different privacy practices. If you submit personal information to any of those sites, your data will be governed by their privacy policies. We encourage you to read the privacy statements of any websites you visit.
Notice of Changes to the Privacy Policy
If we decide to change our privacy policy, we will notify you through this statement, our homepage, and other appropriate locations. We reserve the right to modify this policy at any time, so please review it regularly. If we make significant changes, we will inform you via email or a notice on our homepage.
Legal Disclaimer
We reserve the right to disclose personally identifiable information as required by law or when we believe that disclosure is necessary to protect our rights or comply with legal proceedings.
Questions
If you have any questions about our Privacy Policy or how we use your information, please call us at +1 (737) 377 2611 or email us at info@rivetechsolutions.com.
